Why an Interdisciplinary Team Matters in Hospice Care

Why an Interdisciplinary Team Matters in Hospice Care

Why an Interdisciplinary Team Matters in Hospice Care

staff sitting with patient and family

When someone is facing a life limiting illness, their needs extend far beyond medical care alone. Hospice care honors this reality by bringing togethera team of professionalsand volunteers from many disciplines to care for the whole person. This model, known as an interdisciplinary team, is one of the reasons hospice care is so effective and meaningful for both patients and families.

Caring for the Whole Person

Hospice care is not just about managing symptoms; it is about honoring each individual’s physical, emotional, spiritual, and social needs. An interdisciplinary team works collaboratively to ensure that no part of a person’s experience is overlooked. Each team member brings unique expertise and perspective, creating a circle of care that surrounds patients and their loved ones with support, dignity, and compassion.

How Each Team Member Plays a Role

Physicians and Nurse Practitioners

Hospice physicians and nurse practitioners oversee medical care, focusing on comfort and quality of life. They manage pain and symptoms, adjust medications, and guide care decisions in alignment with the patient’s goals and wishes.
Nurses

Nurses are often the primary point of contact for patients and families. They provide hands-on care, monitor changes, educate caregivers, and offer reassurance during uncertain moments. Their presence brings both clinical expertise and compassionate support.

Certified Nursing Assistants (CNAs)

Certified Nursing Assistants provide essential personal care, including bathing, grooming, oral care, and assistance with feeding and movement. They help patients remain comfortable and dignified, and often form close, trusting relationships with those they serve.

Social Workers

Social workers support the emotional and practical needs of patients and families. They help navigate difficult conversations, provide counseling, connect families with resources, and assist with advance care planning and decision-making.

Chaplains

Chaplains provide spiritual and emotional support that respects each person’s beliefs, values, and traditions. Whether someone seeks comfort, meaning, or simply a listening presence, chaplains offer support without judgment or expectation.

Volunteers

Hospice volunteers bring the gift of presence. They may offer companionship, provide respite for caregivers, share music or conversation, or simply sit quietly with a patient. Their time and kindness make a profound difference.

Integrative Therapists

Integrative therapies such as massage, music, and aromatherapy can ease symptoms, reduce anxiety, and promote relaxation. These gentle therapies support emotional well-being and enhance comfort in meaningful ways.

Working Together for Better Care

What makes hospice care truly unique is not only the team, but also how the team works together. Interdisciplinary team members meet regularly, share insights, and coordinate care so that patients and families receive consistent, thoughtful support. This collaboration ensures that care is personalized and responsive as needs evolve.

Support for Families, Too

Hospice care recognizes that serious illness affects the entire family. The interdisciplinary team provides education, guidance, emotional support, and reassurance—before, during, and after a loved one’s death—helping families feel supported every step of the way.

Compassion in Action

An interdisciplinary team reflects hospice’s commitment to dignity, comfort, and compassion. By blending medical expertise, emotional support, spiritual care, and human connection, hospice care helps patients live as fully as possible and supports families through one of life’s most meaningful journeys.

Questions About Hospice Care?

If you or someone you love has questions about hospice care, an interdisciplinary hospice team is here to help—every step of the way.

Contact Lightways Hospice and Serious Illness Care today for more information at 815.740.4104 or click here.

Bringing Light to Life’s Tender Moments: How Our Joyful Moments Program Makes a Lasting Impact

Bringing Light to Life’s Tender Moments: How Our Joyful Moments Program Makes a Lasting Impact

Bringing Light to Life’s Tender Moments: How Our Joyful Moments Program Makes a Lasting Impact

Lightways - daughter doing a puzzle with her mom

At Lightways Hospice and Serious Illness Care, we believe that hospice and palliative care is not only about comfort and support, it is also about honoring each person’s life, passions, and unique story.

Through our Joyful Moments Program, led by our Volunteer Services team, we create meaningful experiences that bring joy, connection, and dignity to our patients and their families. Whether it is fulfilling a long-held wish, creating a moment of celebration, or offering comfort through simple pleasures, these experiences remind us that even in the most challenging times, moments of joy still matter. Here are just a couple recent Joyful Moments that beautifully reflect the heart of our program.

A Trip Back to the Runway: An Airport Visit Rekindles a Lifetime of Memories

One adult patient spent much of his life working at an airport, surrounded by planes, travelers, and the energy of the runway. As his health declined, he longed to reconnect with that part of his life by watching planes take off once more. Our Joyful Moments team stepped in to make that wish come true.

Working with Clow Airport in Bolingbrook, we arranged a special visit for the patient and his family. The airport was chosen for its welcoming atmosphere, on-site restaurant, and aeronautical museum. A specific day and time were reserved exclusively for the family to enjoy lunch together while watching planes take off and land just outside the window.

To make the day even more special, the airport staff scheduled a private tour of the aeronautical museum. Surrounded by aircraft, aviation history, and the sounds of the runway, the patient spent the afternoon immersed in memories that brought him immense joy. For his family, it was a day of connection, seeing their loved one relive moments that were meaningful throughout his life.

Comfort and Connection Through Simple Pleasures

Not every Joyful Moment involves a big celebration. Sometimes, it is the small acts of care that bring the greatest comfort.

One of our adult patients living in a nursing facility finds comfort in music and puzzles, yet he has not always had the opportunity to enjoy them as often as he would like. To support him, our volunteer team assembled a personalized activity bag filled with simple comforts.

Inside was a pair of headphones so he could listen to his favorite music without disturbing others, along with puzzle books and games to keep his mind engaged. These thoughtful items offer him companionship, entertainment, and moments of calm, while also inviting opportunities to connect with staff or residents who may join in the activities.

This small act has made his days brighter, more meaningful, and filled with enjoyable moments that nurture his spirit.

Why Joy Matters

The Joyful Moments Program is a powerful reminder that hospice care is not about the end of life, it is about the quality of life. It is about honoring individuality, celebrating milestones, and creating memories that families can hold onto long after their loved one has passed.

Our volunteers make these experiences possible. Their compassion, creativity, and dedication ensure that every patient, adult, or child, can experience moments of joy, even in times of difficulty.

And for the families who witness these moments, the impact is immeasurable.

Joyful Moments Program Information

For more information about Joyful Moments or on how to become a volunteer, please contact our Volunteer Department at 815.740.4104 or email at [email protected].

Supporting with Compassion: Essential Tips for Caregivers of Loved Ones in Hospice Care

Supporting with Compassion: Essential Tips for Caregivers of Loved Ones in Hospice Care

Supporting with Compassion: Essential Tips for Caregivers of Loved Ones in Hospice Care

Breast Cancer support ribbon

Caring for a loved one in hospice care is one of the most meaningful—and often most challenging—acts of love a person can undertake.

Hospice care focuses on comfort, dignity, and quality of life for those nearing the end of life, but it also extends vital support to families and caregivers.

As a caregiver, you play a crucial role in ensuring your loved one feels safe, comfortable, and valued. Yet, it’s equally important to take care of yourself during this journey.

Below are practical and emotional tips to help you navigate this tender time with compassion and balance.

Understand What Hospice Care Provides

Hospice care is a team-based approach that addresses physical, emotional, and spiritual needs. The hospice team includes nurses, doctors, social workers, CNA’s, counselors, chaplains, integrative therapists, and volunteers — all working together to support both the patient and their family.

Any time you are feeling uncertain or frustrated, make sure to reach out to your hospice team. They are there to help you better understand your loved one’s needs. They are well-versed in common changes that can occur at the end of life, and how an illness can progress. Of course, make sure to also recognize that you are also an expert in what matters to your loved one. So, it’s important to follow your gut when something doesn’t feel right and share your gut feelings with your hospice team.

Tip: Take advantage of the hospice team’s expertise. Don’t hesitate to ask questions, request demonstrations (like how to administer medications), or seek clarification on care plans. You’re not alone in this — hospice professionals are there to guide and empower you.

Prioritize Comfort and Dignity

Your loved one’s comfort should always come first. Pay attention to signs of pain, restlessness, or fatigue and communicate these to your hospice care team.

Practical steps include:

  • Adjusting pillows or bedding to prevent discomfort.
  • Keeping their environment calm, familiar, and peaceful.
  • Playing soothing music or surrounding them with comforting scents. The Lightways Integrative Therapy Team is here to support you and your loved one.
  • Encouraging gentle conversation and quiet presence rather than constant activity.

Sometimes, the smallest gestures—holding a hand or softly speaking their name—bring the greatest comfort.

Listen and Be Present

In hospice care, presence often matters more than words. You don’t always have to “fix” things; simply being there can provide reassurance and peace.

Allow your loved one to express their feelings, fears, or memories. Listen with empathy and without judgment. Silence, too, can be sacred — offering a sense of calm connection when words aren’t needed.

Take Care of Yourself

Caregiving can be emotionally and physically exhausting. You can’t pour from an empty cup, so self-care is not selfish—it’s essential.

Try to:

  • Get enough rest whenever possible.
  • Eat nourishing meals and stay hydrated.
  • Accept help from friends, family, or hospice volunteers.
  • Take breaks to recharge — a short walk or a few minutes of quiet breathing can make a big difference.
  • Talk to your hospice social worker about what local resources you may qualify for, including respite, financial assistance, caregiver services, volunteers, support groups, and more.

Remember, caring for yourself allows you to care for your loved one with more patience and compassion.

Embrace Support and Resources

Lightways Hospice and Serious Illness Care offer a wide range of support services, including a virtual caregiver support group, grief counseling (in-person and virtual options available), social work services, and spiritual care for families before and after loss. Engaging in these services can help you process emotions and find strength in community.

If you or your family are struggling, reach out to our Grief Support Team— they are trained to provide emotional guidance during this time. Bi-lingual counselors are available. Our services are offered free of charge to anyone utilizing Lightways services and to anyone in the community who has experienced a loss. Our team can be reached directly at 815.460.3282 or by email at [email protected].

Celebrate Moments of Connection

Even in hospice care, there are opportunities for joy and meaning. Share favorite stories, look through old photos, enjoy a favorite song together, or simply sit in peaceful silence. These small, shared moments often become lasting memories of love and grace.

Caregiving can be made more difficult when you are also experiencing grief. Your loved one with a serious illness is experiencing many losses as they approach the end of their life. They may have increased fatigue, confusion, pain, agitation, or other symptoms that change who they are for you. You may also face physical separation from them due to changes in where they sleep or live. Caregivers are also at risk of experiencing financial losses, social losses, health challenges, and more.
Your hospice team not only cares for your loved one, but is also there for you for emotional support, the hospice social worker and chaplain can visit to help you navigate these feelings and challenges.

Remember that you are never alone. Hospice care exists not only to ease your loved one’s death but also to support you every step of the way. By balancing care for your loved one with care for yourself, you can help create a peaceful and meaningful experience in life’s final chapter.

Caregiver Information

For more information, contact Lightways Hospice and Serious Illness Care directly at 815.740.4104 or visit our contact us online.

 

Facing the Holidays During Grief – Help for the Holidays

Facing the Holidays During Grief – Help for the Holidays

Facing the Holidays During Grief – Help for the Holidays

Breast Cancer support ribbon

As the holiday season approaches, many grievers will experience uncertainty about how to approach the holidays, and how to cope with the increased grief reactions they experience during this time. Patrice Martin, Lightways Director of Grief and Integrative Therapies, can attest to an increase in calls to the Grief Support Program in the fall. “I have noticed that after the weather changes, and once holiday planning tends to begin, that we receive more calls from grievers who are at a loss, or are feeling an increase in the intensity of their grief.” Ms. Martin explains that often grievers are worried that they are having a “set back” in their grief. When really what they are experiencing is what she calls a “griefburst”.

A “griefburst” is how Grief Counselors at Lightways describe the experience many grievers have when they share that they feel like they are “doing okay”, and then suddenly, they experience an unexpected wave of grief. Although it is not always the case, griefbursts are often activated by a reminder of their loss – often a place, a time or date, an object, a situation, a song, etc.

This is what makes the holidays so challenging for many people. The holiday season is full of sensory experiences that focus on family togetherness and joyful experiences, often reminding us that our loved one is no longer able to join us. And these reminders are almost everywhere, at stores, in commercials, social media, etc. Grievers share that seeing these images often invoke feelings of sadness, anger, envy and loneliness. And many grievers dread having to “celebrate” the holidays when their loved one is unable to physically be there. For grievers that experienced the loss or other challenging aspects of their loved one’s illness during the holiday season, the holidays bring reminders of painful memories.

Because of this challenge, the Grief Counselors at Lightways have designed a “Help for the Holidays” workshop (one for adults and one for families with children), that helps grievers develop their plans for the holidays and tips on how to cope with the griefbursts that are likely to occur.

They created an acronym called “COMFORT” to help grievers remember these tips:

Connect

Grief is very isolating and can be more so during the holidays season when grievers see others with their loved ones. Grievers also report that being around others when they are grieving can feel more isolating, as they may be trying to mask their grief for fear of upsetting or worrying others in their family. This is why it’s important for grievers to identify who and what they can connect with during the holidays. Some grievers share that connecting with other grievers who understand their grief can be very helpful. As well as those in their support system, they can be honest about how they are feeling, or who are open to talking about their loved one with them. Some grievers also find comfort in connecting with their spiritual community, who sometimes offer opportunities to honor their person during the holidays such as services named “Blue Christmas” or “Longest Night”. The Lights of Love Memorial Tribute is also a way many families gather to honor their person before the holiday season begins.

Offer yourself permission to opt out

Some grievers decide to opt out of holiday festivities, or change their holiday traditions, if they are too painful for them to do. This is more difficult for families that have children who are counting on some of the traditions.

Make a Plan A and a Plan B

“I have found that those who try to pretend like nothing is different have more difficulty during the holidays than those who do some planning ahead of time”, says Ms. Martin.

We encourage grievers to make a Plan A and a Plan B, to allow themselves options on the days of their holiday activities. This may include having an exit plan, like driving separately to the activity, giving yourself a break from the activity, or rescheduling the activity for another day.

Find a way to honor

Many grievers will decide to re-evaluate their rituals – and see how they can include their person in a different way (i.e. setting a place setting for them, lighting a candle in their honor, creating a special decoration or ornament to express your favorite memories. One idea Ms. Martin shares is to gather as a family to make a paper link decoration that includes special memories, or to make a special jar that everyone can add their memories to. Below are some questions to help families spark discussions around their favorite memories.

  • What are some memories of your person during the holidays?
  • What was one of the best gifts you got from your person?
  • What was your favorite tradition or part of the holidays?
  • What were some of the places you went to with your person during the holidays?

Other ideas: Incorporation of your person’s favorite dish in the meal, ordering a Memorial Bear from Lightways or donating money or time to an important cause in your loved one’s name.

Okay to Feel Joy

For some grievers, this feels wrong. Counselors often hear from grievers that whenever they experience joy during their grief process, they quickly feel guilty for feeling joy. Counselors share that grief includes a wide array of emotions, both negative and positive. and make sure to remind grievers that feeling joy after their loss doesn’t mean that they don’t love their person, or that they are forgetting them. Grievers all need to come up for air from the heavy and painful feelings of grief and allow themselves some moments of joy when they happen.

Rest

Counselors remind grievers that grief is exhausting – physically, emotionally, mentally, and socially. Self-care is such an important part of coping with grief. Ms. Martin explains that “self-care is anything that tends to a person’s body, mind or soul.” This may be making time for extra rest or time to pause and reflect during the busy holiday season. Many grievers find taking walks outside to be helpful and a way to help them recharge and reset.

Triggers Happen

As we said before, griefbursts are often “triggered” by something. So, grief counselors encourage grievers to plan for triggers first by identifying which holidays or parts of the holiday season they traditionally celebrate and thinking about what aspects of each holiday could be the most triggering to their grief. Examples of common triggers include specific traditions that your person was involved in (i.e. carving the turkey, saying a prayer, cooking a special dish, giving a gift, decorating a tree, counting down at New Years, etc) or special places that you visit during the season. Since triggers are often sensory experiences, grievers are encouraged to think of different sounds, smells, sights, tastes, and touches that may evoke a specific memory.

Once a griever identifies the possible triggers, Counselors encourage grievers to think about how they can make sure to have the support, respite, rest or ways to express themselves to cope. The goal is not to prevent triggers altogether, but to have a plan for when they happen. Counselors caution grievers, however, that there will still be unexpected grief bursts that take them by surprise, as we often do not realize the extent of our losses until they are gone.

Greif Support & Workshops

If you are interested in speaking with a Grief Counselor further about how you can cope during the holidays, you can reach out to the Grief Support Program at Lightways at 815-460-3282, [email protected] or contact us online.

Holidays Workshop for Adults
To register for the Virtual Help for the Holidays Workshop for Adults on November 20th – click here.

Help for the Holidays Workshop for families with children
To register for the Virtual Help for the Holidays Workshop for families with children on November 10th – click here.

Memorial Bears information

Lights of Love Memorial Tribute and Tree Lighting Ceremony

The Heart of Compassion: The Role of Chaplains in Hospice and Palliative Care

The Heart of Compassion: The Role of Chaplains in Hospice and Palliative Care

The Heart of Compassion: The Role of Chaplains in Hospice and Palliative Care

Chaplains at Lightways Hospice
When people hear the word chaplain, they often think of religion. But in hospice care, chaplains represent something broader and deeply human: spiritual care—the comfort, connection, and meaning that help patients and families navigate life’s most profound moments.

At Lightways Hospice and Serious Illness Care, our chaplains are an essential part of the interdisciplinary care team, supporting patients and families in ways that honor every belief, background, and life story.

More Than Religion—It is About Meaning

Hospice chaplains provide spiritual and emotional care, not just religious guidance. They meet patients exactly where they are, whether that means prayer, reflection, storytelling, or simply quiet presence.

For some, that support comes through familiar faith traditions. For others, it may involve talking about life’s purpose, fears, or legacy. A hospice chaplain’s role is to listen without judgment and to help people find comfort, connection, and peace in whatever gives their life meaning.

Supporting the Whole Family

Serious illness and end-of-life experiences affect more than the patient; they touch everyone who loves them. Chaplains walk alongside families, offering gentle guidance and compassionate listening during times of uncertainty, grief, and transition.

They help families communicate more openly, navigate difficult emotions, and find strength in shared values and memories. Chaplains often lead bedside rituals, coordinate spiritual practices that are meaningful to the family, and provide support after a loved one has died through memorials.

Part of a Team That Cares for the Whole Person

Hospice and palliative care are about more than managing physical symptoms; it is about caring for the whole person: body, mind, and spirit. Chaplains collaborate closely with nurses, social workers, nurses’ aides, integrative therapists, physicians, and volunteers to ensure that spiritual and emotional needs are part of each patient’s care plan.

They often help the team understand what truly matters most to a patient—guiding decisions about care and ensuring that each person’s values and beliefs are respected through every stage of illness.

Bringing Comfort in Every Moment

At the heart of chaplaincy is presence. Other times, it is sitting quietly and listening to a life story. It might be helping a family say goodbye or simply holding space for silence when there are no words. In a life spent doing so much, sometimes simply being is enough. It is sitting with a family during a time of crisis. It is honoring a life story. It is holding space for loved ones to say goodbye on their terms.

No matter the form it takes, chaplain care reminds patients and families that they are not alone—that even in life’s most difficult moments, compassion and connection remain.

A Light in the Journey

At Lightways Hospice and Serious Illness Care, we believe that every person deserves comfort, dignity, and peace. Guided by our belief in the power of spiritual care, our chaplains bring calm and compassion to the bedside, helping families discover meaning, hope, and healing.

Because hospice is not just about how we die, it is about how we live, and the love and support that surround us every step of the way.

For more information, contact Lightways Hospice and Serious Illness Care at 815.740.4104.

How Serious Illness (Palliative) Care Empowers Those Living with Breast Cancer

How Serious Illness (Palliative) Care Empowers Those Living with Breast Cancer

Supporting the Journey: How Serious Illness (Palliative) Care Empowers Those Living with Breast Cancer

Breast Cancer support ribbon

Every October, the world turns pink for Breast Cancer Awareness Month — a time to celebrate survivors, remember those we have lost, and renew our commitment to early detection and comprehensive care. Yet behind the ribbons and fundraising walks lies another essential part of the breast cancer journey — one that deserves more attention: Serious Illness Care, also known as palliative care.

What Is Serious Illness Care?

Serious Illness Care is a specialized approach focused on improving the quality of life for individuals living with serious illnesses like breast cancer. It is not limited to end-of-life support — in fact, it can begin at diagnosis and continue alongside active treatments such as chemotherapy, radiation, or surgery.

At its heart, Serious Illness Care provides an extra layer of support from a multidisciplinary team of doctors, nurse practitioners, social workers, and other professionals who partner with a patient’s oncology team. Together, they manage symptoms, ease emotional distress, and help patients and families navigate complex medical decisions with clarity and compassion.

For those living with breast cancer, this care may include:

  • Relief from pain and symptoms such as fatigue, nausea, breathlessness, or neuropathy
  • Emotional and spiritual support helps cope with anxiety, depression, and uncertainty.
  • Guidance to make treatment decisions aligned with personal goals and values.
  • Support for families and caregivers who face their own emotional and practical challenges.

Palliative care complements — not replaces — oncology treatments. Patients can receive this support at any stage of their illness, helping them live as fully and comfortably as possible.

Why Serious Illness Care Matters

A breast cancer diagnosis changes everything. Treatment can bring physical exhaustion, emotional strain, and countless unknowns. Serious Illness Care steps in to ease that burden and restore balance — addressing the person, not just the disease.

  1. Managing Pain and Side Effects
    Expert symptom management and integrative therapies such as massage or relaxation techniques reduce discomfort, allowing patients to focus on healing and living well.
  2. Emotional Healing and Resilience
    Serious Illness Care teams support patients and families through fear, grief, and uncertainty — ensuring no one walks this path alone.
  3. Clarity and Communication
    Specialists help patients understand their options and make informed choices that reflect their wishes, values, and quality-of-life goals.
  4. Family Support
    Loved ones often shoulder heavy caregiving and emotional responsibilities. Serious Illness Care provides them with guidance, respite, and counseling to sustain their strength and hope.

Honoring Breast Cancer Awareness Month — and Expanding the Conversation

October is more than a symbol of awareness — it is a call to action. Beyond early detection, we must also champion care that nurtures comfort, dignity, and connection at every stage of the journey.

By embracing Serious Illness Care, we ensure that those living with breast cancer receive not only expert medical treatment but also the emotional and spiritual care that makes each day more meaningful.

At Lightways Hospice and Serious Illness Care, we bring light into life’s most challenging times — offering relief, understanding, and hope to patients and families across our community.

This October, as we wear our pink ribbons, let us also raise our voices for Serious Illness Care — an essential part of treatment, healing, and living better through breast cancer.

Information

For more information, contact Lightways Hospice and Serious Illness Care at 815.740.4104.