Testimonials
Our hospice and serious illness care team focuses on providing the best possible care and that shows through in what our patients and families have to say about us.
This was an amazing experience. My mothers every need was met. Every CNA, nurse or therapist we met was absolutely perfect.
I thank God for all the Lightways personnel who assisted with my father’s final days, they are exceptional souls. I tell everyone about your services. Thank you. Thank you for helping me get there a different time. They were always available for questions or concerns. God bless you all!
The person who came to bathe her was so great with my sister. Took the time to answer questions. Music therapy was here on a day my sister was alert and she sang. My sister loved it! It lightened the mood for all of us. Staff did not rush the visits or were never short with answers. You all helped us have a wonderful experience. Being able to grant my sisters wishes. Thanks!
Every member of my dad’s hospice team was outstanding. His CNA, was especially amazing. Not only did she take great care of my dad, she also provided support to my mom who was going through a hard time.
I was impressed with all team members, sensitive, caring, friendly, knowledgeable. I felt they were like family. Also happy with grievance support. Superior service!
Thank every single person for the care and support I received from Lightways. From the greetings at the front desk to the nursing staff, housekeeping and support staff. The grounds are so soothing and well kept. The aviary was amazing. God bless all of you.
Your grief support did an outstanding job, helping my family through such life attending event, they demonstrated compassion and understanding.
The phone calls I received were compassionate and comforting. The hospice care for my mother was awesome; we were prepared for her passing. As sad as it were, our mom was free of her suffering. Thanks to you all. God bless.
Lightways was absolutely fabulous in every way, both before my mother passed away, and after. I couldn’t have asked for a better option to assist me with her hospice care and the aftercare provided, top notch service!
Words cannot express how wonderful the care that my brother received from this team. the care and compassion that was shown was beyond compare. That care and compassion continued after his death by supporting family members. We loved everyone.
Everybody was very nice, informative and very helpful. The communication was great. They always kept me up to date on my father’s care. They were able to listen to me, and answered all of my questions.
I just can’t say enough great things about hospice care. The facility is very hospitable allowing family members to spend time with the patient and quiet time with each other.
Every member of your staff brought gentle and peaceful care to my mom. The facility itself is peaceful and provided meals, snacks and drinks for the family. The setting and natural surroundings is beautiful. No questions or concerns seemed unimportant for your staff. Family members and friends, elderly to young children were welcomed. Thank you!
Lightways is truly the Gold Standard for hospice care. Every person we interacted with was excellent, even the equipment delivery people. At the end, the music therapy was very comforting. Lights of Love event was so wonderful. Kudos to our nurse and CNA. They were both wonderful!
The entire team was great! This experience was like no other. We as a family are so grateful for you angels on earth! From the bottom of our hearts, we thank you! God bless and much love.
Our experience with hospice was excellent. The patient was nervous about being put into hospice but each person who helped us along this journey dispelled these fears for him and gave him great comfort when he needed it most. As a family, we are eternally thankful for our loved one’s hospice care.
The Lightways staff is professional, courteous, and warm. Mom was treated with such respect keeping her dignity intact through trying times. Our whole family appreciated the caring kindness Lightways staff provided all of us! Thank you all!
The facility not only took care of my dad but our family as well.
Lightways couldn’t have been anymore supportive. The entire staff were kind and helpful. I wish every business or personal experiences could be as great as Lightways. Thank you all for providing the best support and care possible.
I called your hospice the waiting room to heaven! Everyone was attentive and polite. The facility was outstanding, with endless kitchen access and the beautiful grounds to meditate while walking around the lake! At the end when I could not take care of her at home, your people got her in! Thank you for being there in our time of need and allowing us into the Lightways home.
My husband wanted to not go to the hospital as his cancer got worse. I was able to keep him at home. Thanks to hospice. I was able to rely on hospice for information, care supplies, and equipment needed.
The total care patient/family far exceeded anything I expected. Kori Schmidt, our nurse, was outstanding, she explained everything thoroughly and gave our loved one care with compassion. Vicky, our CNA, arrived cheerfully and delivered exceptional care to my husband, with dignity. Meds, equipment were delivered punctually.
Our experience was wonderful in a very difficult and sad situation as my husband declined quickly with his end stage Alzheimer’s. He was treated with the utmost compassion and care. Everyone was amazing. The music therapist could not have been more helpful. Everyone to me, is considered an angel on earth for what they do making this journey as painless as it can be. You all are appreciated and will never be forgotten. From the bottom of my heart.
My amazing husband received the excellent care he deserved. He served in the Army and in Vietnam. The loss and void that I feel is huge. I would like to thank our nurses, social workers, and chaplain. Thank you!
The service that my mother received was top notch. Weekly calls from the nurse was the best. Knowing exactly what mom was doing or not doing helped us figure out how to help mom. Thank you to all of you for what you do!
All staff members were exceptional in their skills and compassion. The facility was exceptional. We were so thankful that our sister was able to spend her final days there with such kind and caring people.
Everyone was very polite, and helped make this time easier to accept. We were very informed at all times what to expect, and options available for my dad. He was able to spend his last days peaceful and in the best care for him possible. Forever grateful for my dad.
I can’t say enough good things about every person we encountered with Lightways. During her final days every nurse that came was so compassionate and treated our family so well.
My family and me are very grateful for the loving care my husband received while in hospice. I have a large family and they are all here for me. We help each other out. I think it is wonderful that you have so many grief support services.
Thank you for all your guidance and TLC during our mom’s journey, and her family’s as well. We are from a large, close knit family, and our support and love for each other, we have done well coping with the grievance process on our own. Thank you for reaching out and for all you do for our community.
Thank You, Lightways. A Lightways of Joliet team has been checking up on both my mother and myself nearly daily. Everyone has been so helpful and compassionate— your efforts are very appreciated. Already this morning I was on the phone for nearly an hour with a Lightways social worker— it’s so good to have someone to talk to about our challenges and concerns. As you know, there’s a whole emotional component to aging and caring for someone– it’s good to know there is a hospice team to listen to us, and to help navigate us through this (very) difficult time of life. The past few days have been holding steady– no changes in my mother (who I care for). If there are any noticeable changes– big or small– I will definitely reach out to Lightways of Joliet for help. Thank You for your concern!