The Heart of Compassion: The Role of Chaplains in Hospice and Palliative Care

The Heart of Compassion: The Role of Chaplains in Hospice and Palliative Care

The Heart of Compassion: The Role of Chaplains in Hospice and Palliative Care

Chaplains at Lightways Hospice
When people hear the word chaplain, they often think of religion. But in hospice care, chaplains represent something broader and deeply human: spiritual care—the comfort, connection, and meaning that help patients and families navigate life’s most profound moments.

At Lightways Hospice and Serious Illness Care, our chaplains are an essential part of the interdisciplinary care team, supporting patients and families in ways that honor every belief, background, and life story.

More Than Religion—It is About Meaning

Hospice chaplains provide spiritual and emotional care, not just religious guidance. They meet patients exactly where they are, whether that means prayer, reflection, storytelling, or simply quiet presence.

For some, that support comes through familiar faith traditions. For others, it may involve talking about life’s purpose, fears, or legacy. A hospice chaplain’s role is to listen without judgment and to help people find comfort, connection, and peace in whatever gives their life meaning.

Supporting the Whole Family

Serious illness and end-of-life experiences affect more than the patient; they touch everyone who loves them. Chaplains walk alongside families, offering gentle guidance and compassionate listening during times of uncertainty, grief, and transition.

They help families communicate more openly, navigate difficult emotions, and find strength in shared values and memories. Chaplains often lead bedside rituals, coordinate spiritual practices that are meaningful to the family, and provide support after a loved one has died through memorials.

Part of a Team That Cares for the Whole Person

Hospice and palliative care are about more than managing physical symptoms; it is about caring for the whole person: body, mind, and spirit. Chaplains collaborate closely with nurses, social workers, nurses’ aides, integrative therapists, physicians, and volunteers to ensure that spiritual and emotional needs are part of each patient’s care plan.

They often help the team understand what truly matters most to a patient—guiding decisions about care and ensuring that each person’s values and beliefs are respected through every stage of illness.

Bringing Comfort in Every Moment

At the heart of chaplaincy is presence. Other times, it is sitting quietly and listening to a life story. It might be helping a family say goodbye or simply holding space for silence when there are no words. In a life spent doing so much, sometimes simply being is enough. It is sitting with a family during a time of crisis. It is honoring a life story. It is holding space for loved ones to say goodbye on their terms.

No matter the form it takes, chaplain care reminds patients and families that they are not alone—that even in life’s most difficult moments, compassion and connection remain.

A Light in the Journey

At Lightways Hospice and Serious Illness Care, we believe that every person deserves comfort, dignity, and peace. Guided by our belief in the power of spiritual care, our chaplains bring calm and compassion to the bedside, helping families discover meaning, hope, and healing.

Because hospice is not just about how we die, it is about how we live, and the love and support that surround us every step of the way.

For more information, contact Lightways Hospice and Serious Illness Care at 815.740.4104.

How Serious Illness (Palliative) Care Empowers Those Living with Breast Cancer

How Serious Illness (Palliative) Care Empowers Those Living with Breast Cancer

Supporting the Journey: How Serious Illness (Palliative) Care Empowers Those Living with Breast Cancer

Breast Cancer support ribbon

Every October, the world turns pink for Breast Cancer Awareness Month — a time to celebrate survivors, remember those we have lost, and renew our commitment to early detection and comprehensive care. Yet behind the ribbons and fundraising walks lies another essential part of the breast cancer journey — one that deserves more attention: Serious Illness Care, also known as palliative care.

What Is Serious Illness Care?

Serious Illness Care is a specialized approach focused on improving the quality of life for individuals living with serious illnesses like breast cancer. It is not limited to end-of-life support — in fact, it can begin at diagnosis and continue alongside active treatments such as chemotherapy, radiation, or surgery.

At its heart, Serious Illness Care provides an extra layer of support from a multidisciplinary team of doctors, nurse practitioners, social workers, and other professionals who partner with a patient’s oncology team. Together, they manage symptoms, ease emotional distress, and help patients and families navigate complex medical decisions with clarity and compassion.

For those living with breast cancer, this care may include:

  • Relief from pain and symptoms such as fatigue, nausea, breathlessness, or neuropathy
  • Emotional and spiritual support helps cope with anxiety, depression, and uncertainty.
  • Guidance to make treatment decisions aligned with personal goals and values.
  • Support for families and caregivers who face their own emotional and practical challenges.

Palliative care complements — not replaces — oncology treatments. Patients can receive this support at any stage of their illness, helping them live as fully and comfortably as possible.

Why Serious Illness Care Matters

A breast cancer diagnosis changes everything. Treatment can bring physical exhaustion, emotional strain, and countless unknowns. Serious Illness Care steps in to ease that burden and restore balance — addressing the person, not just the disease.

  1. Managing Pain and Side Effects
    Expert symptom management and integrative therapies such as massage or relaxation techniques reduce discomfort, allowing patients to focus on healing and living well.
  2. Emotional Healing and Resilience
    Serious Illness Care teams support patients and families through fear, grief, and uncertainty — ensuring no one walks this path alone.
  3. Clarity and Communication
    Specialists help patients understand their options and make informed choices that reflect their wishes, values, and quality-of-life goals.
  4. Family Support
    Loved ones often shoulder heavy caregiving and emotional responsibilities. Serious Illness Care provides them with guidance, respite, and counseling to sustain their strength and hope.

Honoring Breast Cancer Awareness Month — and Expanding the Conversation

October is more than a symbol of awareness — it is a call to action. Beyond early detection, we must also champion care that nurtures comfort, dignity, and connection at every stage of the journey.

By embracing Serious Illness Care, we ensure that those living with breast cancer receive not only expert medical treatment but also the emotional and spiritual care that makes each day more meaningful.

At Lightways Hospice and Serious Illness Care, we bring light into life’s most challenging times — offering relief, understanding, and hope to patients and families across our community.

This October, as we wear our pink ribbons, let us also raise our voices for Serious Illness Care — an essential part of treatment, healing, and living better through breast cancer.

Information

For more information, contact Lightways Hospice and Serious Illness Care at 815.740.4104.

Understanding Advanced Directives: Why They Matter

Understanding Advanced Directives: Why They Matter

Understanding Advanced Directives: Why They Matter

Nurse walking with elderly women outdoors on a beautiful sunny day.

When it comes to healthcare, we often think we have all the time in the world to make decisions about our future. But what happens if we are suddenly unable to voice our wishes? This is where advanced directives come into play. If you’ve never heard of them, or you’re not sure what they entail, don’t worry. Let’s break it down in simple terms.

What Are Advanced Directives?

Advanced directives are legal documents that allow you to express your preferences about medical treatment if you cannot communicate those wishes yourself. They are like a roadmap for your healthcare, helping you navigate some of life’s toughest decisions. Think of it to make your voice heard — even when you cannot speak.

There are a couple of main types of advanced directives:

  1. Living Will: This document outlines your wishes concerning medical treatments — like whether you want life-sustaining measures if you’re terminally ill or in a persistent vegetative state. This document is not legally binding, but it directs your team about your wishes.
  2. Durable Power of Attorney for Health Care: This one is slightly different. It allows you to appoint someone you trust (your agent) to make medical decisions on your behalf if you cannot do so. This person can advocate for your wishes and ensure your preferences are honored. This is a legally binding document.
  3. Do Not Resuscitate (DNR) Order: If you do not want CPR or other life-saving measures used in case of cardiac arrest, a DNR order clearly communicates that wish to medical personnel. In Illinois, this is often called a POLST (Physicians Orders for Life-Sustaining Treatment) in the home or facility setting.

Why Should You Care About Advanced Directives?

You might be thinking, “I’m young and healthy. Why should I worry about this?” Life is unpredictable, and having an advanced directive can provide peace of mind — not just for you, but for your loved ones too.

You might also be thinking, “I don’t want to scare my spouse or my children with these conversations.” Please believe us when we tell you that this is one of the greatest gifts you can give them: a calm, open, and reasonable discussion before a crisis happens. When the crisis happens, your spouse or children have so many other things to deal with, including their sadness and fear. It is such a comfort to know they understand your wishes.

You get to decide what medical treatment you do or do not want. It’s your body, your life, and your choices.

What Happens Without an Advanced Directive in Illinois?

In Illinois, if you become incapacitated and can’t communicate your wishes, decisions about your care will fall to a hierarchy of individuals:

  1. Your Spouse: Your spouse usually has the first say in your medical decisions if you’re married.
  2. Adult Children: If you don’t have a spouse, your adult children will step in next in order of their birth.
  3. Parents: If you don’t have a spouse or children, your parents will be consulted.
  4. Adult Siblings: If your parents are unavailable, your adult siblings will have a say.
  5. Finally, if no one else is available, other relatives may be consulted.

While this may seem straightforward, it can lead to complications. Family members might disagree on what you would have wanted, which can create stress and conflict during a vulnerable time. In some cases, the matter might even end up in court, where a judge will make the final decision — not the outcome you would have preferred.

How to Create Your Advanced Directive

Ready to take control? Here is a simple step-by-step guide to creating your advanced directive:

  1. Think It Through: Reflect on your values and what is important to you regarding healthcare. What treatments would you want or not want?
  2. Choose Your Agent: If you’re creating a Durable Power of Attorney for Health Care, think about who you trust to make decisions on your behalf. This should be someone who knows you well and can advocate for your wishes. Choose someone who can stand up to pressure from the family and communicate well with your health care team if possible.
  3. Get the Right Forms: You can find advanced directive forms online or through your healthcare provider. Make sure you get the Illinois-specific forms to ensure they’re valid in your state. For more information and links to resources, please visit our website at https://lightways.org/advanced-directives/.
  4. Fill It Out: Be clear and specific about your wishes. Don’t hesitate to think things through carefully; this document is about you and your preferences.
  5. Talk About It: Share your advanced directive with your chosen agent, family members, and your healthcare provider. Open communication is key!
  6. Keep Copies Handy: Store copies of your advanced directive safely and give copies to your healthcare provider (physicians, consultants, home health, hospice, and facilities) and family members.

Creating an advanced directive is a powerful way to take charge of your healthcare decisions and ensure your wishes are respected, no matter what happens. It is a gift to yourself and your loved ones — a way to navigate the unpredictable waters of life with confidence. So, why not take the time to create one? You will be glad you did.

Advanced Directive Information

If you have additional questions, please contact Lightways Hospice and Serious Illness Care at 815.740.4104.

Through darkness, we bring light

Contact Lightways

For more information on Advanced Directives, please contact us directly at 815.740.4104.

Lightways Grief Support Services

Lightways Grief Support Services

Lightways Grief Support Services

Hands holding a heart with the word support

“The loss of a loved one is a common experience shared by all humanity, yet grief can leave us feeling more alone, confused and unsettled than almost any other experience.”

- C.S. Lewis, A Grief Observed

There is a paradox about grief. Even though it is universal, it can still cause feelings of isolation. Many of our grievers describe the moment after their loved one dies as the moment when “my world stopped, and the rest of the world kept moving.” It can be very disorienting, disruptive, and overwhelming for many. In a world where there is so much discomfort in talking about death and dying, some feel unsupported and unacknowledged in their grief. Lightways is dedicated to ensuring that no one must grieve alone.

One of the main ways that Lightways meets this mission is to offer free grief support to anyone in the community after the death of a loved one. The Grief Support Program provides a variety of grief support services to meet an array of diverse grief support needs. These include grief counseling for individuals and families, grief support group meetings, grief workshops and special memorial events to give families many opportunities to honor their loved one throughout the year. In the summer, Lightways also hosts an annual kid’s camp for children ages 7-13 who have experienced the death of a loved one.

Services are offered both in person and virtually and focus on helping grievers gain a better understanding of their loss, how it has affected them, and how they can best cope.

Grief Support Education

In addition to grief support, the Grief Support Program also educates individuals, families, and the community about grief. This includes:

  • Education to parents/caregivers on how to explain a death to a child, as well as how to support their grieving child.
  • Education for professionals and the community on how to support someone who is grieving.
  • Education to agencies on how to support staff and their community after a death.

Grief support services information

For more information on Lightways Hospice and Serious Illness Care Grief Support services, please contact us directly at 815.460.3295 or email us directly at [email protected].

Measuring our 2024 Impact in Numbers

The number of people the Lightways Grief Support Program serves each year continues to increase, as more people utilize hospice care, and as more people learn about our services. In 2024…

condolence calls were made to hospice families

people called Lightways for grief support

people received grief counseling

(21% of the clients coping with a traumatic loss such as a sudden, unexpected death, a substance related death, a pediatric death, an accident, a homicide, suicide, or other trauma).

counseling sessions were provided

(28% of these sessions were provided for community members).

people participated in a support group

people participated in a special event

kids attended the Peace of the Heart Kids Camp in 2024

Chart measuring Grief Support

Through darkness, we bring light

Contact Lightways

For more information on Lightways Hospice and Serious Illness Care Grief Support services, please contact us directly at 815.460.3295 or email us directly at [email protected].

Lightways Hospice in Joliet dedicates street to former CEO Duane Krieger

Lightways Hospice in Joliet dedicates street to former CEO Duane Krieger

The late Shorewood resident and former Will Co. coroner led way for the first in-patient hospice in Illinois

CEO Mary Kay Sheehan speaks at Drive dedication for former CEO

On Tuesday, Lightways Hospice and Serious Illness Care in Joliet dedicated its drive to former CEO Duane Krieger of Shorewood on what would have been his 88th birthday. Krieger died earlier this year.

The day was partly cloudy with occasional drizzles – until the moment the sign proclaiming Honorary Duane Krieger Drive was unveiled.

Read the full article at Shaw Media

How Serious Illness (Palliative) Care Empowers Those Living with Breast Cancer

Every October, the world turns pink for Breast Cancer Awareness Month — a time to celebrate survivors, remember those we have lost, and renew our commitment to early detection and comprehensive care. Yet behind the ribbons and fundraising walks lies another essential part of the breast cancer journey — one that deserves more attention: Serious Illness Care, also known as palliative care.

read more

The Heart of Hospice: How Volunteers Make the Difference

Volunteering with a nonprofit hospice organization is not just about giving your time—it’s about making a profound difference in someone’s life. At Lightways Hospice and Serious Illness Care, our volunteers are an essential part of the care team, bringing comfort, dignity, and connection to patients and families during one of life’s most tender chapters.

read more

Lightways Hospice and Serious Illness Care to Help the Joliet Community Understand Advance Care Planning

Lightways Hospice and Serious Illness Care to Help the Joliet Community Understand Advance Care Planning

Lightways Hospice and Serious Illness Care to Help the Joliet Community Understand Advance Care Planning

Lightways nurse reviewing a pamphlet with a patient

Grant Project funded by National Institutes of Health (NIH)

Lightways Hospice and Serious Illness Care will join a nationwide project and host a community game event at Ascension Saint Joseph Hospital Wallin Conference Center from 5:30 p.m. – 7:30 p.m., Monday, June 24 to engage communities in important conversations about medical decision making. The event, featuring the conversation game Hello, will provide information about how to prepare for future decisions about serious and critical health issues. Complimentary dinner and refreshments will be provided.

“This game will help you prepare for situations you may not have considered before,” Kathy Peterson, Senior Director of Marketing and Business Development. “It makes conversations like these much more fun and meaningful.”

The advance care planning topic can be difficult, but it is a necessary one to discuss. The community game day event will bring people together for an enjoyable discussion about living well and quality end-of-life care. Participants will receive information about medical decision-making and an advance directive that they may choose to complete. This event is a first step to advance care planning, and every participant will leave prepared to continue the conversation and take important steps to ensure their end-of-life care goals are known.

The Hello events are part of a large, NIH-funded research study led by Lauren Jodi Van Scoy, M.D. at Penn State Health Milton S. Hershey Medical Center, through her research program, Project Talk. Hospice Foundation of America and the University of Kentucky are partners on the project. Participants who opt-in to participate can receive up to $90 in gift cards for their time.

Learning how best to engage communities in activities such as these is crucial to improving access to high quality of care later in life. Lightways Hospice and Serious Illness Care will help the Joliet community have conversations like these more often and more easily.

Register for the event online at lightways.org//project-talk-hello/ or email Kathy Peterson at [email protected] for more information.

How Serious Illness (Palliative) Care Empowers Those Living with Breast Cancer

Every October, the world turns pink for Breast Cancer Awareness Month — a time to celebrate survivors, remember those we have lost, and renew our commitment to early detection and comprehensive care. Yet behind the ribbons and fundraising walks lies another essential part of the breast cancer journey — one that deserves more attention: Serious Illness Care, also known as palliative care.

read more

The Heart of Hospice: How Volunteers Make the Difference

Volunteering with a nonprofit hospice organization is not just about giving your time—it’s about making a profound difference in someone’s life. At Lightways Hospice and Serious Illness Care, our volunteers are an essential part of the care team, bringing comfort, dignity, and connection to patients and families during one of life’s most tender chapters.

read more